After you restore your device to its default settings, you can run the setup application on your device to begin using the device again.Before you begin, you should back up your data so that you have a copy on your computer.(Shameless plug: While you are performing the update, check out some other blog posts here on the Inside Black Berry Help Blog, log in and chat with other Black Berry smartphone users on the Black Berry Community Support Forums, or watch some videos on the Black Berry Help You Tube® Channel.) Multitasking leads me into the next consideration: During a full OS update, your device will be disconnected from the mobile network and you will not be able to access any of your data on the device until the update process is complete. You can update your software over the air or “OTA” as we call it.You can check for and run any available update right from your Black Berry smartphone. If an update is available, follow the prompts until the process is completed.Updating software can seem like an intimidating task if you are unfamiliar with the process, but nothing could be further from the truth if you are Black Berry® smartphone user.We provide multiple options for updating your smartphone, each with easy-to-follow prompts that get you on your worry-free way.If there is an update, a message box similar to the screenshot above will be presented asking if you want to perform the update; click ‘Get Update’ to start the update process.
Now that Black Berry Desktop Software has been installed and is running on your computer, you’ll need to plug in your Black Berry smartphone.In order to use this feature, you must have an active data plan with your wireless provider. From the Home screen or from a folder select “Options” 2. Tip: Schedule this process to run at a different time – while you sleep, for example – by using the “Schedule Update” option. From the Home screen or from a folder, select “Options” 2.Select “Advanced Options” and then “Wireless Update” 3. Select “Check for Updates” and wait for it to search.Using this software and any updates or upgrades as provided by Research In Motion Limited or any of its affiliates ("RIM") is subject to the Black Berry Software License Agreement ("BBSLA"), unless otherwise stated. Your data and settings are automatically restored on your device when the software update is complete.